Author Archives: Greg

Why So Serious?

As I mentioned in my last blog entry about Customer Service, my obsession for Batman would be a blog for another time. That time is here! As a young boy, I knew there was something special about the caped crusader. … Continue reading

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What Customer Service Means to Me

There was a time when you could Google my name and see an entry titled “Greg Swaney is what customer service should be”. That was the coolest thing I’d ever seen the first time I came across it. It told … Continue reading

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