Web Hosting Blog

Jun 19

  • Created: Jun 19, 2014 5:08 PM

How To Get Help From WordPress Plugin Developers (And How Not To)

Getting WordPress Plugin Help

If you’re a WordPress user, the chances are that you’ll have to interact with plugin developers at some point. It can be frustrating and anxiety-inducing when a plugin goes awry, especially if it has a significant impact on your site’s functionality or even stops it working altogether. On many occasions, I’ve seen WordPress users vent that frustration at plugin developers. As satisfying as that might be in the short-term, it’s not helpful.

Developers work on free plugins for a variety of different reasons: to give back to a community from which they have benefitted, to publicize a premium version of their plugin or some other service, or simply as a hobby. If you’re using a free plugin on your WordPress site, you’re getting something for nothing from a developer who is probably very busy putting food on their table with a full-time job in addition to working on the plugin. Developers don’t have the time or the inclination to deal with rude, demanding, or uninformative users.

To help you deal with plugin developers in a way that’s likely to have a positive result for both you and the developer, it is helpful to keep a few simple guidelines in mind.

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Posted in: Nexcess, WordPress
Jun 17

  • Created: Jun 17, 2014 4:18 PM

Alternative Payment Methods To Outstrip Credit Cards For Global eCommerce

eCommerce and alternative payments

US eCommerce was built on the back of secure credit card data handling and a population of which the majority own a credit cards. In the US, and much of the rest of the world, credit cards are still the primary method of payment, but the proportion of people choosing to use alternative payment methods is set to reach half of the global eCommerce market, which is surprising when you consider that Amazon, the biggest fish in the eCommerce pond, doesn’t accept alternative payment methods on its main eCommerce store, in spite of offering its own spin on alternative payments.

In fact, the number of companies offering alternative payment methods is rapidly growing, with a particular focus on mobile payments. Amazon, Google, and others offer digital wallets, and Apple and Facebook are expected to jump on board in the near future. It’s likely that the battle for the wallets of eCommerce shoppers will be fought and won on mobile platforms, an area in which both Google and Apple are well placed to dominate.

But across the alternative payment market as a whole, the more established players continue to rule the roost, with PayPal and AliPay being the most prominent. AliPay, which is China’s leading online payment solution, processed over €100 Billion worth of transactions, making it world’s third largest mobile payment provider.

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Posted in: Nexcess
Jun 13

  • Created: Jun 13, 2014 2:00 PM

Why Choose WordPress When There Are Free Platforms Like Tumblr Available?

WordPress vs Tumblr

It’s never been easier to publish content on the web. If you have something to say, you can publish it on any number of platforms in minutes. It’ll look good, have great typography and design, and the publishing process is often as simple as typing, throwing up a few images, and hitting a button. Tumblr is a paradigmatic example of a service that allows users to create their own space on the web with next to no hassle. That being the case, why bother with a more complex content management system like self-hosted WordPress?

It’s Really Not That Much More Complicated

At its simplest, publishing using WordPress is not that much more difficult than free platforms. Long gone of the days of manual installs and messing around on the Linux command line. Good hosting companies offer one-click installation of WordPress on an optimized platform that’s ready configured to make the most of the CMS. Choosing a theme, either free or premium, is straightforward, and once its installed, in many cases you’re good to go. Read more

Posted in: WordPress
Jun 11

  • Created: Jun 11, 2014 2:00 PM

Maximizing Magento Performance [Infographic]

As the original Magento web hosting provider, nobody knows how to make a Magento storefront perform quite like Nexcess. The following infographic is a distilled version of our popular white paper: Best Practices for Optimum Magento Performance, which details how to improve Magento performance by 1,300% or greater.

We invite you to share and reblog this piece openly, as it applies to anybody that’s ever installed Magento and then proceeded to lose money by not optimizing with an ideal server environment.

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Posted in: Magento, Nexcess
Jun 9

  • Created: Jun 9, 2014 5:42 PM

South American eCommerce Markets Represent A Huge Opportunity For Retailers

Retailers and South America

The eCommerce market in the US has plenty of room for growth, innovation, and new entries to the marketplace, especially as brick-and-mortar retail loses its dominance in favor of online equivalents offering more convenience and an improved experience. But the US and European markets are mature, and innovation often takes the form of value-adds from established retailers — same-day and next-day delivery being an obvious example.

Developing regions like South America, with up-and-coming economies including Argentina, Venezuela, and Brazil, which has the seventh largest economy in the world and a growing middle class, have significantly less mature but quickly growing eCommerce markets, presenting an opportunity to both local and international online retailers.

The number of online buyers located in South America is growing. Across the region as a whole, numbers of buyers will have increased around 14 percent between 2010 and 2016. Argentina and Brazil both beat the average growth rate by a considerable margin. Around 30 percent of Argentina’s population were classified as online buyers in 2010, by 2016 that’s expected to have grown to almost 50 percent. For Brazil, the proportion of buyers is expected to rise from 24 percent to 40 percent in the same period. As these economies strengthen, we can expect that rate of growth to increase considerably.

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Posted in: Nexcess
Jun 6

  • Created: Jun 6, 2014 4:32 PM

Security Vulnerability: All In One SEO Pack WordPress Plugin Users Should Update Immediately

Vulnerabilities have been discovered in the popular All In One SEO Pack WordPress plugin that could allow privilege escalation and cross-site scripting attacks. The plugin has been patched and users should ensure that they immediately update to the most recent version or there is a real risk of their WordPress site being compromised.

In a recent post on the Sucuri Blog security researcher Marc-Alexandre Montpas revealed the discovery of a pair of critical vulnerabilities in the plugin, which is used for search engine optimization on a large number of WordPress sites. The free version of the All In One SEO plugin has over 18 million downloads and provides features like meta tag generation, XML sitemap support, and robots.txt control.

According to Montpas, two exploitable vulnerabilities were discovered. The first allows logged-in users without admin privileges — an author or ordinary user, for example – to adjust parameters used by the plugin to change title tags, meta description tags, and keyword meta tags. By changing these parameters, a malicious user could cause a site’s search engine optimization to be degraded — a serious problem for sites that depend on Google for referrals.

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Posted in: Security, WordPress
Jun 5

  • Created: Jun 5, 2014 3:14 PM

Roundup of May’s Best ExpressionEngine, WordPress, and Magento Content

Monthly Roundup

May was an important month for the Magento community, as over two thousand members came together for the Imagine Conference in Las Vegas (an event we were thrilled to sponsor), and, in equally big news, Magento co-founder Roy Rubin announced that he would be stepping down from position as the CEO of Magento. Here at Nexcess, we’ve been connected with Roy since the Varien days and would like to thank him for his incredible contribution to eCommerce. Although those were two of the biggest stories from May, there were still a lot of other happenings in the world of eCommerce, WordPress, and ExpressionEngine. So, without further ado, here’s our roundup of the best posts from the last month. If you’d like more great content on a day-to-day basis, follow us on Twitter, Facebook, and Google+. Enjoy and let us know if we missed anything important in the comment section!

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Jun 3

  • Created: Jun 3, 2014 12:03 PM

New Data Shows That Magento Continues To Dominate The eCommerce Market

Magento Dominates eCommerce It’s no surprise that eCommerce is growing apace. No one with any experience of the online retail sector has any doubt that the eCommerce market is in rude health, with revenues and numbers of retailers growing every year. eCommerce is fast becoming the default shopping venue for many markets in the US and Europe, with plenty of growth opportunity both in the developing and developed world.

There is no shortage of eCommerce platforms for new and established retailers to choose from, both nascent and mature, so it’s interesting to see how retailer platform adoption has changed over time. Luckily, we’ve a couple of very good sources for eCommerce platform data: The Internet Retailer Top 500 Guide and Tom Robertshaw’s eCommerce Survey, both of which show that Magento’s market penetration is growing at an impressive rate.

The Internet Retailer Top 500 gathers together a large number of metrics for the most prominent online retailers. It’s a guide to the eCommerce one percent, and isn’t really reflective of the market as a whole, but it’s a useful bellwether for determining how retail giants who insist on high-performance and reliability see a platform. Read more

Posted in: Magento, Nexcess
May 30

  • Created: May 30, 2014 4:38 PM

Net Neutrality Is Fundamental to a Free And Open Internet

Net Neutrality

Although complex in implementation, the Internet is quite simple in principle. Consumers buy bandwidth from last-mile ISPs. Network operators provide international connectivity to those ISPs and to each other via peering. And the majority of content providers host their content with web hosting companies, which manage servers in data centers that connect to network operators.

Ideally, any content provider can connect to any consumer with Internet access at the bandwidth that consumer has paid for. All packets are treated as equal and none is given special treatment. That arrangement has seen the Internet flourish, propelling enormous innovation and massive economic advancement. Net neutrality provides an environment where all can benefit — it is a public good.

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Posted in: Nexcess
May 29

  • Created: May 29, 2014 2:34 PM

OroCRM Brings The Talents Of Magento Founder To eCommerce Customer Relationship Management


If you were to pick a dream team to work on an eCommerce-focused customer relationship management platform, chances are it would include the co-founders of Oro, Inc.: Yoav Kutner, former CTO and Co-Founder of Magento; and Jary Carter, Magento’s former VP of Worldwide Sales and Channel, now CTO and CEO of Oro, Inc. respectively. They’re joined by Dima Sorka, former Lead Architect for Magento as Vice President of Engineering. These guys know eCommerce inside and out, which is part of what makes OroCRM, the company’s flagship product, so interesting for online retailers.

There have been many attempts to crack the nut of eCommerce CRM. Retailers have a completely different set of needs when compared to other businesses, so the standard CRM tools are not entirely up to the job. While most businesses are focused on lead generation and sales follow up, to be effective, eCommerce CRMs need to integrate with shopping carts, often across multiple channels and ideally with tools that enable marketing automation so that retailers can monitor and respond to customer’s shopping behavior in near real time.

OroCRM offers a comprehensive customer relationship management toolset designed specifically to meet the needs of online retailers.

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Posted in: Magento