In the wake of possibly the largest online protests in Internet history over SOPA and PIPA, copyright on the Internet remains no small topic on the public’s collective Internet-linked mind. Amidst this controversy, it became quite clear that the average person possesses an incomplete or even total lack of understanding in what typically happens when claims of online copyright infringement are made in the United States.
As a web hosting provider, we see no shortage of DMCA notices for content appearing on our clients’ sites. With this in mind, we felt it only fitting to be the ones to create the following flowchart that shows, in no uncertain terms, exactly what happens when a copyright claim is made under the Digital Millennium Copyright Act (DMCA).
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The way I looked at our help desk wasn’t just a job that I reported to, but an experience. Granted, this was many years ago when we were smaller and I was one of the only techs responding to support tickets, but my job was to help people. It wasn’t just to fix someone’s site, that was merely a byproduct. Someone was in trouble and as far as I was concerned each ticket in the help desk was another call to the bat phone – another signal in the sky and it was off to the rescue. I loved what I was doing and it only drove me to be the absolute best I could be at it. You never see Batman scoff when he sees the bat signal in the sky or hears a damsel in distress. He was on it as fast as he could be and he wasn’t doing it for the reward but rather because he was bent on helping people. That’s just one of the few things Batman and I have in common but we’ll save that for another post.
