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Posts by: Nexcess

WordPress Users Should Update The Akismet Plugin To Avoid Cross-Site Scripting Vulnerability

October 20, 2015 0 Comments

StoryformWordPress site owners who use the Akismet comment spam filtering plugin should update to version 3.1.5 of the plugin as soon as possible. Older versions of the plugin are vulnerable to a cross-site scripting attack that could put WordPress sites and users at risk of compromise. Sites with automatic updates activated should already be running the patched version, but it is probably worthwhile to check that your site is running the most recent version.

Site owners who rely on manual upgrades should immediately install the update for Akismet that is available in their site’s WordPress dashboard.

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Posted in: Nexcess

Six Must-Have Chrome Plugins For WordPress Users

October 15, 2015 0 Comments

StoryformIf you’re a WordPress publisher or writer, your browser is how you interact with your site; it’s where content is researched, drafted, edited, proofed, and published. If you spend a large proportion of your working day inside a web browser interacting with WordPress, it makes sense to customize the browser so that it’s capable of supporting the most efficient WordPress workflows.

I’m a writer and I spend a good chunk of my day inside WordPress inside a Chrome browser window. I’ve tried just about every Chrome extension that’s even vaguely related to online writing and WordPress. I’d like share the ones that have stuck with me.

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Posted in: Nexcess

App Promotion Interstitials: Is It Time To Look For Alternatives?

October 13, 2015 0 Comments

StoryformNative mobile apps bring numerous benefits to publishers: they allow for more precise control of the user experience than the mobile web, they can collect more extensive data, and they provide access to native hardware features that are beyond the reach of web apps for the moment. It’s easy to understand why publishers prefer that users install their native app.

One of the most common methods publishing sites use to create awareness of their native alternative is the interstitial ad. We’ve all experienced these. A user clicks on a link. They expect to be taken to an article, but instead are presented with a large promotional page that encourages them to install the native app.

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Meet Magento Brazil 2015 Recap

October 9, 2015 3 Comments

StoryformOn October 5, Nexcess assisted and sponsored Meet Magento Brazil, one of the largest Magento events in South America. Our Sales and Community Development Teams connected with local merchants and developers eager to learn about our trajectory into the Brazilian market.

Carlos Hix, Director of GHX Consulting, opened the day by speaking on the current state of Brazilian eCommerce and highlighted how the community could contribute to its continuing expansion and success.

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Meet Magento New York 2015 Recap

October 6, 2015 0 Comments

Meet Magento New YorkWe were delighted to attend the 2nd annual Meet Magento New York, produced by our good friends (and partners) Interactiv4. This two day event is always a great place to meet partners, merchants and developers – so we’re always excited to sponsor and attend! I also greatly enjoyed working closely with our sales team and learning how they answer questions and concerns from current and prospective clients and partners. As always, we are grateful for their expertise. It’s always great for a developer to get out from behind the screen, actually interact with users, and get feedback!

It will surprise no one that Magento 2 was a huge focus at the conference, so we made sure we brought shirts to match (among other swag). Among the highlights for me was Joshua Warren’s Magento 2 Workshop, which was a great look at the design and architecture of Magento 2 – something we’re all going to become extremely familiar with in the coming months.

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Posted in: Magento, Nexcess

The Physical Web Could Bring The Internet Of Things To eCommerce Web Apps

October 1, 2015 0 Comments

StoryformThe Internet of Things is one of the biggest recent developments in retail, especially for retail businesses that have both a physical and an online presence.

For those who aren’t familiar, in this context, the Internet of Things refers to technology that enables retailers to use internet-connected smart devices to interact with shoppers’ mobile devices. The most widespread implementation at the moment is Apple’s iBeacon.

Let’s say a user walks into a store and opens the retailer’s web app. The app discovers a nearby beacon which is then able to send data to the phone. That data can be used to display tailored information that reflects the user’s location and identity, allowing retailers to customize the shopping experience at the point of sale.

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Storyform Brings Beautiful Magazine Layouts To WordPress

September 29, 2015 0 Comments

StoryformWe all know what a typical blog post looks like – pretty much exactly like what you’re looking at right now. A main column of text with a sidebar, comments at the bottom, maybe some advertising above, below, and off to the side. There are variations of course: part of WordPress’s popularity comes from the way it allows site owners to choose from thousands of themes that will alter what a site looks like. But, the basic architecture of a blog article is consistent and quite different to the appearance of articles in magazines.

Blog articles are not magazine articles – no great revelation there. They are built on different technology in a different context. But blog designers have tended to ignore many of the lessons about layout, typography, and image use that magazine designers have learned over decades.

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Posted in: Nexcess

Four Alternatives To Disqus Comments On WordPress

September 24, 2015 1 Comment

Customer SupportThe majority of WordPress sites use either WordPress’ built-in comment system or Disqus, a cloud comment service that can be embedded into WordPress and comes with a number of useful social features.

But these are far from the only options. In fact, it’s not at all clear that the traditional WordPress comment model is the best solution for article comments. Many major publishers have removed comments altogether or implemented comment systems that bear little resemblance to the standard nested lists.

I’d like to take a look at some of the major alternatives for WordPress comments. This is only a small selection of what’s available, and I’m deliberately taking a wide latitude with my interpretation of “Disqus alternative”.

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Building A Customer Support System With WordPress

September 22, 2015 0 Comments

Customer SupportCustomer support is one of the biggest expenses of any sales or service oriented business. It’s also one of the most important, especially in an era when negative customer experiences will quickly find their way onto social media.

Companies should offer an easy way for customers to contact support staff, and support staff should have a fluid and reliable system in place to respond to queries, complaints, and support requests.

One the most popular support strategies is the help desk. Help desks work especially well for companies with an active online presence — a help desk can be integrated seamlessly with the company’s site, reducing complexity and creating an inclusive interface for lead generation, content marketing, sales, and support.

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The Three Pillars Of SEO For WordPress Beginners

September 15, 2015 0 Comments

SEO For WordPress BeginnersSEO can be a confusing topic for site owners, not least because of the mixed messages they hear. There are the SEO optimists who say all you need is great content and a Twitter account. Then there are the SEO professionals who make it seems as if you need degrees in statistics and marketing to rank well. And, of course, the SEO hucksters who’ll tell you anything at all if it’ll encourage you to give them money.

In reality, search engine optimization is a complex business, especially at the technical end of the spectrum. But to have a decent chance of ranking, most site owners just need to implement some commonsense measures.

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Posted in: Nexcess